Your First Visit

Nobody arrives excited. They arrive tired.

Tired of the printout. Tired of the appointment where somebody watched you do exercises and called it treatment. Tired of describing the problem to a new person every few visits.

So the first visit here is built around one question: what is actually causing this?

Everything else follows from the answer.

Two ways in, before you commit to anything.

• A free 15-minute telephone consultation. You describe the problem, you get an honest read on whether this is fixable and whether it is fixable here. It is booked as 15 minutes. Reviewers describe calls that ran a good deal longer.
• A 30-minute Discovery Session in the clinic. In person, hands on, no obligation to continue afterward.

Trupti makes the call herself. There is no call center between you and the clinician.

Expect to be asked a lot of questions.

More than you are used to. When it started. What sets it off. What you have already tried, and what happened when you tried it. What you have quietly stopped doing because of it.

Then she watches you move: how you bend, walk, reach, load the joint, hold your posture. That is where the cause usually shows up, and it is often not where the pain is.

Then she treats you. Hands on, in that first session.

Sarah M. described the difference from her previous course of physical therapy: “This time I feel we nailed down: where it was hurting, why it was hurting, what needed to be done to strengthen or fix the problem, and incrementally build up to my exercise goals.”

Some people feel it before they leave. Nisha P.: “often I would come in the morning with pain and leave with much less pain after the treatment.”

Then you get a plan that ends.

Four phases, in order:

• Pain. Calm down what is screaming and take the load off the tissue that cannot handle it yet.
• Prime. Give back the movement you lost, so the area can be trained without flaring.
• Perform. Rebuild the strength and control the injury took, at your real activity, not a generic version of it.
• Prevent. Learn what set this off, so you are not repeating this in a year.

You get reassessed along the way, and you get told when you no longer need to come. A plan with an endpoint is the point.

Referrals, paperwork, and cost.

• No referral needed. DC direct access means you can start on your own.
• No forms to print. There is no packet to download. Your intake is handled when you book.
• Cost first, not last. What you will pay is discussed before you commit. See insurance and payment.
• Bring your imaging. If you have an MRI or X-ray report, bring it. She will read it with you.

Not sure your problem belongs here? Look through what we treat. If it is not a physical therapy problem, you will be told so and pointed somewhere better.

You are the one who handles things.

Which is exactly why this one has gone unhandled. There was a deadline, a season, a kid, a parent, a promotion. Something always outranked your own back.

That was never stupid. It was just expensive.

Read our reviews and the same admission keeps surfacing: I waited longer than I should have. Some of them measure the wait in years.

The steps below are what the visit looks like from the door to the plan. The form under them puts you on the schedule, and you can also request an appointment here.